Website Excel and Grace Consulting
Dreams by DV8 Hotel is a luxury hotel located in premier city of Surulere Lagos. "To treat a stranger as one of our own" characterizes the hospitality one can expect from Dreams By DV8 Hotel.
Customer Representative at Dreams by DV8 Hotel, Qualified candidates should Apply. Click for more Jobs.
We are recruiting to fill the position below:
Job Title: Customer Representative
Location: Surulere, Lagos
Employment Type: Full-time
Customer Representative at Dreams by DV8 Hotel
Responsibilities
- Greet and welcome guests
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Inform customers about payment methods and verify their payment
- Keep the front desk tidy and presentable at all times
- Answer all incoming calls and redirect them or keep messages
- Respond to clients’ complaints in a timely and professional manner
- Keep good communication with management staff
- Receive letters and packages.
Requirements
- Proven customer support experience or experience as a Client Service Representative
- Track record of achieving quota
- Strong phone contact handling skills and active listening
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively.
Application Closing Date
9th November, 2023.
How to Apply
Interested and qualified candidates should send their CV to: HR@dreamsbydv8.com using the Job Title as the subject of the mail.
To apply for this job email your details to HR@dreamsbydv8.com
