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Customer Care Representative at a Real Estate Company – Pruvia Integrated Limited

  • Full Time
  • Lagos

Website Pruvia Integrated Limited

Customer Care Representative at Pruvia Integrated Limited. Qualified candidates should Apply. Click for more Jobs

 

Pruvia Integrated Limited – Our client in the Real Estate sector is recruiting to fill the position below:

Job Title: Customer Care Representative

Location: Lagos Island, Lagos
Employment Type: Full-time

 

Customer Care Representative at Pruvia Integrated Limited.

 

Job Brief

  • The Customer Care Officer will capitalize on identifying and assessing customers’ needs to achieve satisfaction.

Job Responsibilities / Description

  • Manage large amounts of incoming phone calls, messages and mails
  • Manage company’s social media pages by interacting with customers
  • Build sustainable relationships and trust with customers through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call and message handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies.

Job Requirements

  • HND / B.Sc in any field
  • 2 – 3 years experience in Customer Care proven customer support experience or experience as a Customer Care Officer
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • Good verbal communication
  • Follow communication guidelines and policies.

Salary
N70,000 Monthly.

 

Application Closing Date
7th December, 2022.

 

Method of Application
Interested and qualified candidates should send their CV / Resume to: careers@pruviaintegrated.com or pruvia.careers@gmail.com using the Job Title as the subject of the email.

To apply for this job email your details to careers@pruviaintegrated.com

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