Customer Service Representative at AGC International360

Responsibilities

• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Managing a team of junior customer service representatives.
• Ensure customer satisfaction and provide professional customer support.

Job Requirements

• Candidates should possess a Bachelor’s Degree / HND / OND / NCE qualification.
• 3 – 5 years work experience.

Salary
N50,000 – N80,000 monthly

Application Closing Date
27th June, 2022.

Method of Application
Interested and qualified candidates should send their CV to: agcinternational68@gmail.com using the Job Title as the subject of the mail.