Customer Service Representative at Inguest Global Partners Limited

  • Graduate Trainee
  • Lagos

Website Inguest Global Partners Limited

Customer Service Representative at Inguest Global Partners Limited, Qualified candidates should Apply. Click for more Jobs at Inguest Global 

 

Inguest Global Partners Limited – Our client, a reputable financial institution is recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Nigeria
Employment Type: Full-time

 

 

 

Customer Service Representative at Inguest Global Partners Limited

 

Job Functions

  • Deliver prompt and professional solutions for customer inquiries via phone, email, online chat, etc.
  • Maintain documentation of customer inquiries and responses for future reference.
  • Direct or route customer calls to appropriate personnel for assistance.
  • Handle dissatisfied customers politely and professionally.
  • Track and follow up on all customer request promptly.
  • Maintain broad knowledge of all company products, services, and promotions.
  • Identify and implement new process plans to improve customer support service.
  • Manage a large volume of customer calls in a friendly and courteous manner.
  • Provide exceptional customer service.
  • Greet and address customers in a friendly and respectful way.

Experience, Qualification and Required Skills

  • Minimum of HND / B.Sc Degree from a reputable institution.
  • Must have completed NYSC.
  • Not more than 28 years.
  • The candidate must be very smart.
  • Excellent communication skills (both written & oral).
  • Good interpersonal skills.
  • Professional, able to maintain confidentiality and ethical behavior.

Salary
N85,000 monthly (gross).

Other Benefits:

  • HMO, Pension, 13th Month, and Annual Leave Allowance.

 

Application Closing Date
31st October, 2021.

 

Method of Application
Interested and qualified candidates should send their updated Curriculum Vitae (CV) to: jobs@igpl.com.ng using “Customer Service Representative” as the subject of the email.

To apply for this job email your details to jobs@igpl.com.ng

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