Website An Online Food Company
Customer Care Officer at an Online Food Company, Qualified candidates should Apply. Click for more jobs
We are a premium brand, an Online Food Company, situated at Lekki Phase 1, Lagos, Nigeria. We are open 1:00PM to 6:00 AM daily.
We are recruiting to fill the position below:
Job Title: Customer Care Officer
Location: Lekki Phase 1, Lagos State
Employment Type: Full-time
Customer Care Officer at an Online Food Company
- Take orders and provide outstanding Customer Service through positive and professional interaction with prospects and Customers via phone calls, WhatsApp, Facebook, Instagram, or via our website
- Accurately process transactions via Point-of-Sale systems
- Accurately and promptly pass orders to the kitchen for processing
- Make sure every item ordered is complete before handing to dispatchers
- Communicate with Customers from the point of taking their orders till delivery
- Always attendto customers’ needs and complaints in regards to their orders in polite manners.
- Actively listen to callers, confirming or clarifying information and diffusing angry customers as needed
- Buildlong lasting relationships with customers and other team members based on professionalism, trust and reliability
- Makesales or recommendation of other items or new items on our Menu that customers might be not be aware of to increase sales
- Demonstrate a positive, friendly attitude and exceptional customer service skills
- Have the ability to work at Night and weekends
- Be ready to assist other members of staff in their duties when the need arises
- Adhere to all company policies and procedures
- Qualification: HND / OND / BA / BSc qualification
- Experience: At least 2 years relevant experience
Application Closing Date
15th February 2022.
Method of Application:
Interested and qualified candidates should send CV and Cover Letter to: firstname.lastname@example.org using the Job Title as the Subject of the email.
To apply for this job email your details to email@example.com