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Customer Service Representative at Dowins Globalink Limited

Website Dowins Globalink Limited

Customer Service Representative at Dowins Globalink, Candidates should see the job details and Apply. Click for more Jobs at Dowins

 

Dowins is an undemanding design, printing and packaging company that has been under continual research and development in branding and packaging, graphic design and quality print. Our mission is to provide clients with high-quality prints, exceptional services and solutions that will not only meet but exceed clients’ requirements.

 

We are recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Garki 2, Abuja (FCT)
Employment Type: Full-time

 

 

Customer Service Representative at Dowins Globalink

 

 

Job Description

  • We are seeking a creative, driven, and energetic marketing officer to become a part of our growing marketing team. The candidate should have previous marketing experience in creating effective brand strategies and advertising campaigns, as well as an eye for detail and design.

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Making Sales and Getting Leads.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • B.Sc in Communications, Public Relation or any related field.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • 3 years of Experience working with customer support.
  • Must reside in Abuja.

 

Application Closing Date
20th March, 2022.

 

How to Apply
Interested and qualified candidates should send their CV and Cover Letter to: dowins.ng@gmail.com using the Job Title as the subject of the mail.

To apply for this job email your details to dowins.ng@gmail.com

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