Customer Care Officer at IT Sky Solutions Limited

Customer Care Officer at IT Sky Solutions Limited, Qualified candidates should apply. Click for more Customer Service Jobs

IT Sky Solutions is Nigeria’s leading Digital Technology company with a vibrant and ambitious award-winning team and partners abroad. We have a successful and expanding portfolio of digital solutions deployed in the public and private sectors in Nigeria. Our pioneering and forward-thinking vision in the tech industry is making a positive and significant impact in the logistics and healthcare industry, inspiring both our staff and clients to excel and reach their full potential.

We are recruiting to fill the position of:

Job Title: Customer Care Officer

Requisition ID: CUST CARE-001
Location: Abuja

Description

• The Customer Care Officer is the first point of contact of an organization thus, He/she is expected to be hospitable.

Job Role

• Answer all incoming calls and redirect where necessary.
• Address basic customer inquiries.
• Schedule appointments.
• Direct Prospect/Customers to appropriate department.
• Securing parcels, receive letters, packages: treat and distribute them accordingly.
• Monitor office supplies and place orders when a necessary or forward request to the appropriate department.
• Take up other duties as assigned.

Requirements

• B.Sc or HND in Public Relation, Business / Public Administration or related fields.
• Minimum of 3 years related work experience.
• Proficient in English (oral and written)
• Excellent knowledge of MS Office
• Strong communication and people skills
• Good organizational and multi-tasking abilities
• Customer service orientation.

Salary

• Competitive salary based on experience.

Benefits

• Health insurance package
• Annual leave
• Allowances
• Opportunity to attend, Training, conference and workshop within and outside the country.

Application Closing Date
25th February, 2022.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Note

• Click on the application link above, scroll down and select preferred position then click on the Apply button.
• This role might require travelling with allowances within and outside the country as the need arises.
• Informal inquiries may be addressed to “Head of HR & Administration” via email: info@itskysolutions.com or call 070050607080 between 9:30 AM – 5:00 PM from Monday – Friday.