Customer Service Representative at a Retail Fashion Store – HR Aid Consults

  • Full Time
  • Lagos

Website HR Aid Consults

Customer Service Representative at HR Aid Consults, Qualified candidates should Apply. Click for more Jobs at HR Aid Consults

 

HR Aid Consults – Our client, a Fashion Retail Store, is recruiting to fill the position below:

 

Job Title: Customer Service Representative

Location: Lekki, Lagos

 

 

Customer Service Representative at a Retail Fashion Store – HR Aid Consults

 

Responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • 1 – 2 years experience as a customer service representative.
  • Proficient knowledge of customer service, and standard office practices and procedures.
  • Proficient computer skills.
  • Outstanding communication skills, both written and verbal.
  • Strong people skills.
  • Excellent phone etiquette.

 

Salary
N80,000 Monthly.

 

Application Closing Date
15th Ferbruary, 2022.

 

How to Apply
Interested and qualified candidates should send their CV to: talent@hr-aidconsults.com using the Job Title as the subject of the mail.

To apply for this job email your details to talent@hr-aidconsults.com

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