Customer Service Officer at Soul Food Restaurant

  • Full Time
  • Lagos

Website Soul Food Restaurant

Customer Service Officer at Soul Food Restaurant, Qualified candidates should Apply. Click for customer service jobs

 

Soul Food Restaurant is a restaurant located in the heart of Yaba, Lagos, serving both continental and intercontinental dishes.

 

We are recruiting to fill the position below:

 

Job Title: Customer Service Officer

Location: Akoka / Yaba, Lagos
Employment Type: Full-time

 

 

Customer Service Officer at Soul Food Restaurant

 

Duties and Responsibilities

  • Answer customer inquiries via phone, email, social media platforms and in-person
  • Direct customers to online resources
  • Update customer records in the system, including notes about interactions
  • Pitch ideas for improving customer care
  • Create and maintain reports about customer interactions
  • Attend weekly staff meetings
  • Participate in team-building activities
  • Develop a rapport with customers
  • Make recommendations to management to improve customer experience.

Job Requirements

  • Candidates should possess a Bachelor’s Degree qualification.
  • A minimum of 2 years works experience.

 

Application Closing Date
15th November, 2021.

 

Method of Application
Interested and qualified candidates should send their CV to: vacancyalertssf@gmail.com using “Customer Service Officer” as the subject of the mail.

To apply for this job email your details to vacancyalertssf@gmail.com

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