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Customer Service / Sale Representative at West Africa Vocational Education (WAVE)

  • Full Time
  • Lagos

Website West Africa Vocational Education

Elkins Marine Training International Nigeria (EMTIN) is the official and number one training school and consultant for governments,the maritime industry, oil and gas sector, the shipping industry, offshore and onshore operators in Africa. We train, consult and provide solutions for corporate and private clients. Elkins was the first approved Maritime school in Nigeria quickly becoming the most reputable and biggest maritime training school in Africa.

Customer Service / Sale Representative at West Africa Vocational Education, Qualified candidates should see the job details and Apply. Click for more Jobs

 

West Africa Vocational Education (WAVE) – Our client, who provides families with quality fun and educative toys, games, and play experiences, is recruiting to fill the position below:

Job Title: Customer Service / Sale Representative

Location: Lekki, Lagos

 

 

 

Customer Service / Sale Representative at West Africa Vocational Education

 

Position Overview

  • Our client is seeking a dedicated and customer-focused individual to join our Customer Service team.
  • As a Customer Service Personnel, you will play a crucial role in ensuring customer satisfaction by addressing inquiries, resolving issues, and delivering outstanding service.
  • The ideal candidate should possess excellent communication skills, empathy, and a passion for helping others.

Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in a prompt and professional manner.
  • Provide accurate information about products/services, pricing, and promotions.
  • Resolve customer issues and complaints effectively, ensuring a positive resolution.
  • Keep accurate records of customer interactions, transactions, and feedback.
  • Stay informed about company products/services, policies, and industry trends.
  • Identify opportunities for process improvement and contribute to enhancing the overall customer experience.

Qualifications

  • Minimum of HND.
  • Previous experience in customer service or a related field.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and decision-making abilities.
  • Ability to work well in a team and collaborate with cross-functional teams.
  • Empathy and patience in dealing with customer inquiries and concerns.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should forward their CV to: recruitments@waveacademies.org using the position as the subject of the email.

To apply for this job email your details to recruitments@waveacademies.org

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