Customer Care Representative at a Leading Travel Agency – MyStaff Consulting Limited

  • Full Time
  • Lagos

Website MyStaff Consulting

Customer Service Representative at MyStaff Consulting Limited, Interested and qualified candidate should apply. Click for more Jobs at MyStaff Consulting Limited

 

MyStaff Consulting Limited – Our client offering dry cleaning services is currently recruiting to fill the position below:

 

 

Job Title: Customer Care Representative

Location: Isolo, Lagos
Employment Type: Full-time

 

Role / Reponsiblities

  • Must be able to attend to customers with complaints and questions
  • Grant customer access to vital information about products and service
  • Identify and assess customers’ needs to achieve satisfaction
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • redirect unresolved cases to management for resolution and provide background information as necessary

Duties

  • Must have a good rapport with customers
  • Must have verbal and written skills
  • Excellent listening skills
  • Must have good phone etiquette
  • Dedication tocustomer satisfaction
  • Basic knowledge of computer software and office systems
  • Ability to thrive in a fast-paced environment,
  • Ability to convince customers.

Qualifications

  • HND
  • 1 – 2 years work experience
  • Skilled at handling customers effectively and efficiently.

 

Salary
N40,000 Monthly.

 

Application Closing Date
31st March, 2022.

 

How to Apply
Interested and qualified candidates should send their CV to: recruitment@mystaffjobs.com using the Job Title as the subject of the mail.

 

To apply for this job email your details to recruitment@mystaffjobs.com

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