Website MyStaff Consulting
Customer Service Representative at MyStaff Consulting Limited, Interested and qualified candidate should apply. Click for more Jobs at MyStaff Consulting Limited
MyStaff Consulting Limited – Our client offering dry cleaning services is currently recruiting to fill the position below:
Job Title: Customer Care Representative
Location: Isolo, Lagos
Employment Type: Full-time
Role / Reponsiblities
- Must be able to attend to customers with complaints and questions
- Grant customer access to vital information about products and service
- Identify and assess customers’ needs to achieve satisfaction
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- redirect unresolved cases to management for resolution and provide background information as necessary
- Must have a good rapport with customers
- Must have verbal and written skills
- Excellent listening skills
- Must have good phone etiquette
- Dedication tocustomer satisfaction
- Basic knowledge of computer software and office systems
- Ability to thrive in a fast-paced environment,
- Ability to convince customers.
- 1 – 2 years work experience
- Skilled at handling customers effectively and efficiently.
Application Closing Date
31st March, 2022.
How to Apply
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.
To apply for this job email your details to firstname.lastname@example.org