
Website Newedge Finance Limited
Customer Service Representative at Newedge Finance Limited, Qualified Candidates should see the job details and Apply. Click for more Jobs at Newedge
Newedge Finance Limited is a Fintech organization. It renders financial services majorly in form of Nano Loans to the public. some of our products are: Palmcredit, Newcredit, Easybuy, e.t.c.
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ogba, Lagos
Employment Type: Full-time
Customer Service Representative at Newedge Finance Limited
Job Description
- We are hiring a customer service representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
Responsibilities
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Requirements
- Interested candidates should possess a Bachelor’s Degree / HND / OND with 0 – 2 years of work experience.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
Application Closing Date
1st June, 2022.
How to Apply
Interested and qualified candidates should send their CV to: damola.olatide@newedgefinance.com using the Job Title as the subject of the mail.
To apply for this job email your details to damola.olatide@newedgefinance.com