Female Customer Service Representative at SIMS Nigeria Limited

  • Full Time
  • Kano

Website SIMS Nigeria Limited

Female Customer Service Representative at SIMS Nigeria Limited, Suitably Qualified applicants should see job details and Apply. Click for more jobs at SIMS Nigeria Limited

 

SIMS Nigeria Limited – We specialize in the assembly, distribution and sales of consumer electronics from major brands such as – Samsung, Panasonic, Royal, Skyworth, Electrolux, Bosch, Philips and Powermatic.

Our business started out in 1987 and since then we have grown to be a market leader in the home appliances & consumer electronics market in Nigeria. We operate a number of branches that cut across most of Nigeria’s geopolitical zones in major cities such as Lagos, Port-Harcourt, Abuja, Onitsha, Enugu, Uyo and Kano.

 

We are recruiting to fill the position below:

Job Title: Female Customer Service Representative

Location: Kano
Employment Type: Full-time

 

 

 

Female Customer Service Representative at SIMS Nigeria Limited

 

Core Responsibilities

  • Receive customers and address all issues concerning their faulty products.
  • Prepare Job Card for all jobs with proper classification i.e.warranty or non-warranty.
  • Forward all Job Card and faulty products to the Service centre supervisor.
  • Preparation of defective parts failure report( Panel, PCB & Compressor )
  • Daily follow up on the engineers to confirm the status of jobs.
  • Responsible for Happy calls to customers and dealers.
  • Preparation of daily work report.
  • Responsible for Spare part request in line with job card details.
  • Responsible for Job completion feedback to the customer

 

Requirements

  • Bachelor’s degree or equivalent
  • Minimum of 2 years experience in a similar role.
  • Proficiency in the use of Microsoft office applications –MS Excel, Word and Powerpoint

 

Application Closing Date
20th April, 2021.

 

How to Apply
Interested and qualified candidate should:
Click here to apply online

To apply for this job please visit simscareers.com.ng.

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