Customer Service Representative at Terrag Inn

  • Full Time
  • Lagos

Website Terrag Inn

Customer Service Representative at Terrag Inn, Qualified candidates should see the job details. Click for more Jobs



Terrag Inn, a reputable Hotel in Gbagada, Lagos, is recruiting suitable candidates to fill the position below:


Job Title: Customer Service Representative

Location: Gbagada / Ikeja, Lagos
Employment Type: Full-time



Customer Service Representative at Terrag Inn




  • Maintains an inventory of vacancies, reservations and room assignments.
  • Possesses a working knowledge of the reservations department. Takes same day reservations and future reservations when necessary.
  • Knows cancellation procedures.
  • Complete daily check list.
  • Knows room locations, types of rooms available, and room rates.
  • Registers arriving guests and assigns rooms.
  • Coordinates room status updates with the housekeeping department by notifying housekeeping of all check-outs, late check-outs, early check-ins, special requests, and part-day rooms.
  • Coordinates guest room maintenance work with the engineering and maintenance division.
  • Uses persuasive selling techniques to sell rooms and to promote other services of the hotel.
  • Knows daily activities and meetings taking place in the hotel.
  • Reports any unusual occurrences or requests to the manager or assistant manager.
  • Manages and resolves all guest complaints in a professional and courteous manner.
  • Processes guest check-outs and handle monetary transactions.
  • Maintains customers’ privacy.
  • Maintains a high level of professional appearance and demeanour.



  • HND / OND qualification
  • A minimum of 2 years experience.


Application Closing Date
30th April, 2022.


Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: temihills75@gmail.com using the Job Title as the subject of the mail.

To apply for this job email your details to temihills75@gmail.com

About the author

Nnamdi Nwachukwu

An amazing writer with over 3 years of experience working in the Marketing, Education, and Sports firms.

I will write you outstanding SEO optimized content for your blog or website