fbpx

Customer Services Officer at Insidemarket.ng

  • Full Time
  • Lagos

Website Insidemarket.ng

Customer Services Officer at Insidemarket.ng, Qualified Candidates should Apply. Click for more Jobs

 

Insidemarket.ng is an e-commerce company with the vision to bringing markets across Nigeria closer to people.

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos

 

Customer Services Officer at Insidemarket.ng

 

Responsibilities

  • Manage large amounts of incoming phone calls
  • Generate sales leads
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service teamsales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Qualification

  • Interested candidates should possess an OND qualification.

Application Closing Date
25th February, 2024.

How to Apply
Interested and qualified candidates should send their Applications to: naomi.ajayi@insidemarket.ng using the Job Title as the subject of the email.

To apply for this job email your details to naomi.ajayi@insidemarket.ng

About the author

Nnamdi Nwachukwu

An amazing writer with over 3 years of experience working in the Marketing, Education, and Sports firms.

I will write you outstanding SEO optimized content for your blog or website