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Customer Support at HotBox Technology

  • Full Time
  • Lagos

Website HotBox Technology

Customer Support at HotBox Technology, Suitable candidates should Apply. Click for more Customer Service Jobs

 

HotBox Technology is a software development company. We develop mobile applications, and web applications, we also create AI-powered solutions with ML and NLP.

 

We are recruiting to fill the position below:

 

Job Title: Customer Support

Location: Lagos
Employment Type: Full-time

 

 

Customer Support at HotBox Technology

 

 

Job Summary

  • We are recruiting customer support representatives that excels in meeting customers’ expectations, from answering questions on products and services to processing orders.
  • The preferred candidate will assist in investigating issues and resolving conflicts from customer complaints to ensure customer satisfaction.

Responsibilities

  • Generating sales leads.
  • Managing incoming calls.
  • Building good relationships with clients.
  • Resolving complaints and following up on resolutions.
  • Identifying customers’ needs.
  • Following procedures and policies.

Requirements

  • Previous experience in customer service.
  • Strong telephone etiquette.
  • Familiarity with CRM tools.
  • Excellent communication skills.
  • Ability to manage multiple tasks at once.

 

Application Closing Date
10th April, 2022.

 

How to Apply
Interested and qualified candidates should forward their CV to: people@hotboxtechnology.com using the Job Title as the subject of the email.

To apply for this job email your details to people@hotboxtechnology.com

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