Website EMGE Resources Limited
EMGE Resources Limited is a Logistics Focused Company. Our goal is to utilize decades of real world expertise to focus on closing the electricity and logistics gaps in Sub-Saharan Africa beginning with Nigeria. We are positioning ourselves to serve as a conduit for Sub-Saharan Africa to access solutions which include products, technology, and last mile logistics to enable the region better serve its communities.
Customer Support Staff at EMGE Resources Limited, Qualified candidates should Apply. Click for more Jobs.
We are recruiting to fill the position below:
Job Title: Customer Support Staff
Location: Abuja
Customer Support Staff at EMGE Resources Limited
About the Position
- We are currently seeking an experienced and passionate individual to join our customer service team in Abuja.
- The successful candidate will be responsible for providing excellent customer support in Hausa, Igbo, and Yoruba languages.
Responsibilities
- Handle customer inquiries and complaints in a timely and professional manner.
- Speak fluently in Hausa, Igbo, and Yoruba languages, as well as English.
- Provide accurate information and guidance to customers regarding products and services.
- Translate technical terms into Hausa, Igbo, and Yoruba languages for effective communication.
- Collaborate with team members to ensure seamless customer support.
- Maintain and update customer records in the database.
- Escalate complex issues to the relevant teams for resolution.
- Follow company policies and procedures.
- Stay updated on industry trends and best practices.
Qualifications
- Fluent in Hausa, Igbo, and Yoruba languages, as well as English.
- Strong communication and interpersonal skills.
- Ability to remain calm and composed in high-pressure situations.
- Proficiency in using computer systems and software applications.
- Attention to detail and ability to multitask.
- Strong problem-solving and analytical skills.
- Ability to work effectively in a team environment.
- Flexibility to work evenings, weekends, or holidays, if necessary.
Salary
N50,000 – N100,000 monthly.
Application Closing Date
31st August, 2024.
Method of Application
Interested and qualified candidates should forward their CV to: pobiemmanuel@emgeresources.com using the Position as the subject of the email.
To apply for this job email your details to pobiemmanuel@emgeresources.com
