Website First Excelsia Professional Services Limited
Front Office Manager at First Excelsia Professional Services Limited, Qualified candidates should Apply. Click for more Jobs.
First Excelsia Professional Services Limited – Our client, an FMCG Company, is recruiting suitable candidates to fill the position below:
Job Title: Front Office Manager
Location: Ikoyi, Lagos
Employment Type: Full-time
Front Office Manager at First Excelsia Professional Services Limited
- Manage all front desk & housekeeping operations, assist guests upon check-in / out, processing reservations in a friendly, professional, and timely manner while following high standards of quality to ensure guest satisfaction.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision-making; demonstrates honesty/integrity; leads by example
- Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
- Ensures recognition of employees is taking place across areas of responsibility.
- Keeps Front Office & Housekeeping teams focused on the critical components of operations to drive guest satisfaction and the desired financial results.
- Establishing and maintaining relations with tour operators and corporate companies to grasp sales opportunities (Participating in promotional actions: roadshows, workshops, partnerships on major one-shot offers).
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Ensures the safety of the people and property in the hotel.
- A Bachelor’s degree in Business Administration or a related field
- Minimum of 2 to 3 years experience as a Receptionist or similar role preferably within the hospitality industry
- Experience in Office Management
Application Closing Date
15th February, 2022.
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the Job Title as the subject of the mail.
To apply for this job email your details to firstname.lastname@example.org