Front Office Manager at First Excelsia Professional Services Limited

  • Full Time
  • Lagos

Website First Excelsia Professional Services Limited

Front Office Manager at First Excelsia Professional Services Limited, Qualified candidates should Apply.  Click for more Jobs.

 

 

First Excelsia Professional Services Limited – Our client, an FMCG Company, is recruiting suitable candidates to fill the position below:

 

Job Title: Front Office Manager

Location: Ikoyi, Lagos
Employment Type: Full-time

 

 

Front Office Manager at First Excelsia Professional Services Limited

 

 

 

Job Description

  • Manage all front desk & housekeeping operations, assist guests upon check-in / out, processing reservations in a friendly, professional, and timely manner while following high standards of quality to ensure guest satisfaction.
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision-making; demonstrates honesty/integrity; leads by example
  • Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team.
  • Ensures recognition of employees is taking place across areas of responsibility.
  • Keeps Front Office & Housekeeping teams focused on the critical components of operations to drive guest satisfaction and the desired financial results.
  • Establishing and maintaining relations with tour operators and corporate companies to grasp sales opportunities (Participating in promotional actions: roadshows, workshops, partnerships on major one-shot offers).
  • Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
  • Ensures the safety of the people and property in the hotel.

 

Requirements

  • A Bachelor’s degree in Business Administration or a related field
  • Minimum of 2 to 3 years experience as a Receptionist or similar role preferably within the hospitality industry
  • Experience in Office Management

 

Application Closing Date
15th February, 2022.

 

Method of Application
Interested and qualified candidates should send their CV to: careers@firstexcelsia.com using the Job Title as the subject of the mail.

To apply for this job email your details to careers@firstexcelsia.com

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