Front Desk Officer at Nelson Mandela Gardens

  • Full Time
  • Asaba

Website Nelson Mandela Gardens

Front Desk Officer at Nelson Mandela Gardens, Qualified candidates should apply. Click for more Customer Service Jobs



Nelson Mandela Gardens is a multifaceted hospitality service provider which caters to hospitality and leisure needs ranging from events to lodging. It serves as a resort, event center, and recreational park amongst many other hospitality services.


We are recruiting to fill the position below:


Job Title: Front Desk Officer

Location: Asaba, Delta
Employment Type: Full-time



Front Desk Officer at Nelson Mandela Gardens



Full Job Description

  • The front desk officer has to guests courteously and deals promptly with their requests and queries.
  • They will complete registration processes, bookings and have detailed information about the resort and city.



  • Welcome guests during check-in and give a fond farewell to guests while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals, and departures.
  • Coordinating and multi-tasking job duties in a busy environment.
  • Maintain confidentiality of proprietary information; protect company assets.
  • Processing cash or credit card payments
  • Maintaining updated information on room availability, reservations, and guest messages.


Preferred Qualifications

  • Education: B.Sc. Business Administration, or HND or its equivalent in Marketing, Sales, or other Social Sciences.


  • Good knowledge of Opera Operations
  • Excellent spoken English and strong communication skills
  • Proficient with MS packages – excel and word
  • Minimum of 1 year experience in a front-office position preferably in a Hospitality Firm.


Application Closing Date
11th February, 2022.


Method of Application
Interested and qualified candidates should send their CV and Cover Letter to: Hospitalitygroundworks@gmail.com using the Job Title as the subject of the email.

To apply for this job email your details to Hospitalitygroundworks@gmail.com

About the author

Nnamdi Nwachukwu

An amazing writer with over 3 years of experience working in the Marketing, Education, and Sports firms.

I will write you outstanding SEO optimized content for your blog or website