Contact Centre / Telesales Agent (Hausa / Igbo Speaking) at Workforce Group (2 Openings)

  • Full Time
  • Lagos

Website Workforce Group

Contact Centre / Telesales Agent (Hausa / Igbo Speaking) at Workforce Group – 2 Openings, Qualified candidates should see the job details and Apply. Click for more Customer Care Jobs


Workforce Group is an HR and business consulting firm in Nigeria. In 16+ years, we have helped organisations solve their people and business problems.


We are recruiting to fill the position below:


Job Title: Contact Centre / Telesales Agent (Hausa / Igbo Speaking)

Locations: Ikeja and Agege, Lagos
Employment Type: Full-time



Contact Centre / Telesales Agent at Workforce Group – 2 Openings




  • Managing large amounts of inbound and outbound calls promptly.
  • Identifying customers’ needs, clarifying information, and providing solutions and/or alternatives.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.


  • B.Sc or HND qualification with a minimum of 2 years experience in a call center or customer service environment.
  • Not More than 28 years
  • Applicants must have a good understanding of the Ibo or Hausa languages.
  • Must be able to read, speak and write Ibo, Yoruba, or Hausa languages fluently.
  • Accurate comprehension, interpretation, and capturing of information, accuracy, and timely response to calls.
  • Proficient in the usage of Microsoft packages.
  • Fluency in the Hausa, Igbo, or Yoruba Language
  • Knowledge of customer service telephony and technology.
  • Good data entry and typing skills.
  • Excellent communication and problem–solving skills.
  • Ability to understand individual differences.
  • Proficiency in driving Sales will be an added advantage.


  • N75,000 monthly net pay plus HMO and Pension.


Application Closing Date
25th April, 2022.


Method of Application
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit forms.gle.

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