Information and Communication Technology (ICT) Officer at Lily Hospitals Limited

Job Description

• The ICT Officer, also known as an IT Officer, is responsible for managing an organization’s computer systems, networks, and technology infrastructure.
• They ensure the smooth operation of IT systems, provide technical support, and implement IT policies and procedures.

Responsibilities

• System Maintenance: Regularly monitor, maintain, and upgrade computer systems, servers, and networks to ensure optimal performance.
• Technical Support: Provide technical support to end-users, troubleshoot hardware and software issues, and resolve IT-related problems.
• Network Management: Manage and configure network devices, routers, switches, and firewalls. Monitor network performance and security.
• Software Installation and Updates: Install, configure, and update software applications and operating systems across the organization.
• Data Security: Implement and maintain data backup and recovery procedures. Ensure data security and protection against cyber threats.
• User Training: Train staff on the use of software applications and IT equipment, promoting efficient and secure technology usage.
• IT Policies: Develop and enforce IT policies, standards, and procedures. Ensure compliance with data protection regulations and cybersecurity best practices.

Education

• A Bachelor’s Degree in Computer Science, Information Technology, or a related field is required.

Experience:

• A minimum of 2 years of relevant experience is required.

Skills:

• Technical Proficiency: Proficiency in hardware, operating systems (Windows, Linux, macOS), networking protocols, and IT security practices.
• Problem-Solving: Analytical skills to diagnose and resolve IT issues efficiently.
• Communication: Strong communication skills to explain technical concepts to non-technical users and provide effective support.
• Teamwork: Ability to collaborate with cross-functional teams and external vendors to achieve IT objectives.
• Time Management: Efficiently prioritize tasks and manage time to meet deadlines and handle multiple responsibilities.
• Cybersecurity: Knowledge of cybersecurity principles, including encryption, firewalls, and malware protection.
• Programming: Basic programming skills (e.g., scripting languages like Python) for automation and customization of IT solutions.

Application Closing Date
19th November, 2023.

Method of Application
Interested and qualified candidates should send their CV to: recruitment@lilyhospitals.net using the Job Title as the subject of the mail.