Website Moniepoint Incorporated
Moniepoint is a global business payments and banking platform and recently became QED Investors’ first investment in Africa. We are the partner of choice for over 600,000 businesses of all sizes, powering the dreams of SMBs and providing them with equal access to the tools they need to grow and scale. Moniepoint Incorporated (formerly TeamApt Inc.) was founded with the vision to create a society where everyone experiences financial happiness. We are the parent company of TeamApt Limited, a Central Bank of Nigeria(CBN) licensed Switch and Processor, and Moniepoint Microfinance Bank, a CBN-licensed Microfinance Bank.
Moniepoint Incorporated Job Recruitment, Qualified candidates should Apply. Click for more Jobs.
We are recruiting to fill the position below:
Moniepoint Incorporated Job Recruitment
Job Title: Project Delivery and Optimization Officer
Location: Lagos (Remote)
Employment Type: Full-time
Job Purpose
- As a Project Optimization / Delivery Officer at Moniepoint, you will be responsible for understanding user requirements and translating them to user experience and product requirement documents.
- You will be the vital link between our engineering capacity and our core business objectives with responsibility for the successful implementation and deployment of products that our customers love by driving user research, gathering product requirements, implementation, testing and deployment of our software product’s features.
- You will also work closely with the sales, user experience, marketing and engineering teams to define and execute the next important thing to work on.
Responsibilities
- Collaborate with cross-functional teams to define project scopes, objectives, and deliverables.
- Identify opportunities for process optimization and efficiency enhancements within project workflows.
- Develop and implement strategies to streamline project delivery and maximize outcomes.
- Conduct thorough testing and validation processes for project deliverables.
- Effectively communicate project progress, challenges, and outcomes to internal and external stakeholders.
- Collaborate with clients, vendors, and team members to align project goals with business objectives.
- Own and develop relationships with partners, working with them to optimize and enhance our integration
- Identify potential risks and proactively implement risk mitigation strategies.
- Respond promptly to issues, providing solutions to ensure project continuity.
- Maintain comprehensive project documentation, including project plans, status reports, and performance metrics.
- Ensure compliance with regulatory requirements and industry best practices.
- Work closely with Business Leadership in driving key objectives and results for the business unit.
Requirements
- Candidates should possess relevant qualifications
- The candidate should have 1 – 3 years of experience in product/project management in complex/matrix environments. Preferably within a fintech, banking or technology organization
- Proven experience in gathering user requirements and translating them to user experience and product requirement documents
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Excellent planning, problem-solving and strategic thinking skills
- Strong knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
Job Title: Application Monitoring Engineer
Location: Lagos (Remote)
Employment Type: Full-time
What we do
- Engineering at Moniepoint is an inspired, customer-focused community, dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers – kubernetes, docker etc.
- We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience.
- If this excites you, it excites us too and we would love to have you.
About the role
- We are looking for an Application Monitoring Officer to provide enterprise-level monitoring to our services and systems. You will be responsible for the stability, integrity, and operation of our production systems by monitoring, configuring and driving optimizations. You will diagnose, troubleshoot, and resolve system issues in an accurate and timely manner.
What you’ll get to do
- Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues
- Taking ownership of customer issues reported and seeing problems through to resolution
- Track computer system issues through to resolution, within agreed time limits
- Properly escalate unresolved issues to appropriate internal teams (e.g. PMs & software developers)
- Provide prompt and accurate feedback to customers.
- Refer to internal database or external resources to provide accurate tech solutions.
- Prioritize and manage several open issues at one time
- Document technical knowledge in the form of notes and manuals.
To succeed in this role, we think you should have
- B.Sc Degree in Information Technology, Computer Science or relevant field
- Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician or similar role
- Basic Understanding of OOP concepts
- Good understanding of computer systems, mobile devices and other tech products
- Excellent problem-solving and communication skills
- Familiarity with basic network concepts and tools.
- Experience troubleshooting using stack traces and log file.
- Experience interacting with APIs and troubleshooting related requests.
- Experience being on-call and can jump into a complex situation and make sense of and communicate clearly to stakeholders what’s going on.
- In depth knowledge of SQL databases particularly MYSQL
- Hands-on experience with Windows/Linux/Mac OS environments.
What we can offer you
- Culture – We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
- Learning – We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
- Compensation – You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
Application Closing Date
Not Specified.
Method of Application
Interested and qualified candidates should:
Click here to apply online
What to expect in the hiring process
- A preliminary phone call with the recruiter
- A technical interview with the Hiring Manager
- A behavioural and technical interview with a member of the Executive team.
Note: Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
To apply for this job please visit graduatejob.com.ng.
