fbpx

NMS Engineer at IPNX Nigeria Limited

  • Full Time
  • Lagos

Website ipNX Nigeria Limited

ipNX is one of Nigeria’s fastest growing Information and Communications Technology companies, serving a multitude of needs across enterprises, small businesses and residents with innovative, world-class services. Our ability to identify, satisfy and exceed today’s market needs is a testament to over a decade of experience, our commitment, drive and passion realized through highly skilled and well seasoned professionals. As a pioneer and a leading Fibre-To-The-Home (FTTH) operator in Nigeria, we currently provide a number of solutions to various industries and market segments using industry-leading technology (such as our very own Fibre-To-The-Home (FTTH) cable technology) as our core access network infrastructure and fixed wireless radio services (via licensed frequency). We also proffer complementary IT solutions, with a view of covering key commercial and suburban regions.

NMS Engineer at IPNX Nigeria Limited, Qualified candidates should Apply. Click for more Jobs

 

We are recruiting to fill the position below:

Job Title: NMS Engineer

Location: Lagos
Employment Type: Full-time

 

NMS Engineer at IPNX Nigeria Limited

 

 

Description

  • Ensure smooth running of all network monitoring systems: both for Core network nodes and transmission network.
  • Run on 247365 network monitoring operation.
  • Ensure Core network and Customer links Monitoring applications are functioning properly: Solarwinds, Nagios, Nagviz, SAM, VNQM, etc.
  • Engagement of various Colo/POP sites manager in ensuring smooth running of the sites and our equipment they are in.
  • Escalating issues related to cooling, voltage instability, shelter leakages, etc.
  • Ensure continuous engagement of vendors and OEMs on service-related issues.
  • Proactively escalate issues to the network infrastructure team for capacity planning and network optimization.
  • Managing access request for ipNX Operation team visit to POPs/Colo sites, arranging joint visits to sites.
  • Generate and compile regular reports/availability for each of the Colo sites and service providers.

Educational Qualifications & Functional Skills

  • University Degree in Engineering
  • Professional Qualification (CCNA, CompTIA Network+, ITIL, etc.) an added advantage
  • Knowledge of networking and network monitoring/management
  • Knowledge and experience with various web technologies
  • Ability to learn new things quickly.
  • Proactive monitoring of the status and performance of network infrastructure and services across the regions.
  • Troubleshooting and resolving first-level network outages on the network.
  • Perform second-level Escalation on network outages or faults to responsible parties.
  • Proactive monitoring of the FTTH network (OLT outages, PON port outages, link outages, etc.) for all faults and outages.
  • Proactive monitoring of hardware status of equipment (cooling, power, security, etc.) running on the network and escalating to responsible parties in the event of a fault.
  • Proactive monitoring of network trends and alert for network optimization and planning.
  • Proactive monitoring services (AAA servers, freeside, access control servers, etc.) supporting the network and escalating in the event of any outages.

Client and Third-party Interaction:

  • Processing access into third-party sites on the network for visiting engineers.
  • Providing remote support to field engineers during network outages.
  • Engaging third-party providers (collocation, leased-lines, etc.) on any faults and follow-up till outages are resolved.
  • Raising tickets for faults on the network for tracking and effective escalation.
  • Handling ticket escalations from customers and providing necessary support and updates.

Documentation:

  • Generate daily, weekly, and monthly reports on all network outages, network performance, and service availability for third-party providers on the network.

Work Experience

  • At least 2 years in the telecommunications industry.
  • Familiarity with Linux environment.
  • Fair idea of SNMP monitoring.

Application Closing Date
18th January, 2024.

How to Apply
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit docs.google.com.

About the author

Nnamdi Nwachukwu

An amazing writer with over 3 years of experience working in the Marketing, Education, and Sports firms.

I will write you outstanding SEO optimized content for your blog or website