Digital User Support Specialist at Renmoney

  • Full Time
  • Lagos

Website Renmoney

Renmoney - We are a passionate team determined to challenge the status quo and make financial inclusion count for the millions of under-banked individuals and small business owners in Nigeria. We provide loans, savings, and fixed deposit solutions to our customers. Our vision is to be the most convenient lending company, delivering outstanding service experiences.

Digital User Support Specialist at Renmoney, Candidates should see the job details and Apply. Click for more Jobs at Renmoney


We are recruiting to fill the position below:

Job Title: Digital User Support Specialist

Location: Ikoyi, Lagos
Job Type: Full time
Industry: Financial Services



Digital User Support Specialist at Renmoney



Job Description

  • Provide mind-blowing service to our users through excellent interpersonal and communication skills.
  • Support content ideation and creative story telling across traditional and online/social media.
  • Thorough tracking and reporting of user trends to support data-driven decision
  • Manage user support enquiries across chat, emails, tickets, etc.
  • Support revenue growth through relevant product recommendations, cross sell or upsell.


  • Minimum of 1 year experience in social media management or user support.
  • Writing and oral communication skills
  • Marketing / contact center / communications experience.


  • You’ll receive competitive compensation and work with amazing people.
  • You’ll work in a beautiful environment with a flat structure and solve complex, real-world challenges.

Application Closing Date
Not Specified.

Method of Application
Interested and qualified candidates should:
Click here to apply online

To apply for this job please visit renmoney.zohorecruit.com.

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