Wema Bank Plc Job Recruitment

Job Title: Bancassurance Officer

Location: Lagos
Job Type: Full-time

Job Summary

• The Bancassurance Officer is responsible for driving insurance sales, deepening customer engagement, and supporting overall revenue growth through the bank’s strategic partnership with insurance providers.
• The role involves working closely with branch and insurance partner to promote approved insurance products, ensure seamless service delivery, and achieve assigned performance targets.
• The officer acts as the key liaison between the bank and its insurance partners, ensuring that customer needs are met, compliance is maintained, and the bancassurance channel contributes effectively to the bank’s business objectives.

Key Responsibilities / Accountabilities
Sales and Business Development:

• Drive adoption of insurance products (life, health, general, etc.) through Bancassurance staff in bank branches.
• Identify new business opportunities within the bank network and proactively engage to convert them.
• Support bank staff in generating leads, closing sales, and cross-selling insurance products to existing bank customers.
• Achieve monthly, quarterly, and annual sales and premium income targets.
• Conduct periodic sales reviews and develop action plans for improvement in performance.

Relationship Management:

• Maintain a strong working relationship with branch managers, relationship officers, and other key bank personnel.
• Serve as the liaison between the bank and the insurance company to ensure smooth collaboration and issue resolution.

Training and Capacity Building:

• Conduct periodic product knowledge and refresher sessions for branch staff on insurance products and processes.
• Provide guidance to bank staff on identifying customer needs and offering appropriate insurance solutions.
• Collaborate with insurance partners to conduct staff capacity-building sessions and ensure continuous product awareness.

Customer Service and Policy Administration:

• Ensure accurate documentation, underwriting, and policy issuance within agreed timelines.
• Follow up on premium collections, renewals, and customer complaints to ensure timely resolution.
• Liaise with the insurance underwriting and claims departments to ensure smooth processing and feedback to customers.

Reporting and Performance Analysis:

• Prepare weekly, monthly, and quarterly reports on bancassurance performance against set targets
• Provide regular updates on sales activities, challenges, and achievements to the Bancassurance Manager.
• Analyze customer feedback and market trends to identify opportunities for business growth.

Compliance and Risk Management:

• Ensure full compliance with regulatory, company, and partner bank policies.
• Maintain ethical selling practices and protect the reputation of the insurance company and the partner bank.
• Monitor branch-level activities to ensure adherence to agreed service standards and governance requirements.

Key Performance Indicators (KPIs)

• Achieved assigned insurance premium and revenue targets.
• Customer satisfaction and policy retention rate.
• Timeliness of policy processing and claims resolution.
• Accuracy and quality of sales and performance reports.

Requirements
Qualifications and Experience:

• Bachelor’s Degree in Insurance, Business Administration, Marketing, Finance, or a related field.
• Minimum of 3–7 years of experience in insurance sales, preferably within a bancassurance or partnership distribution setting.
• Certification in insurance (e.g., CIIN, ACII) is an added advantage.
• Strong understanding of insurance products, banking operations, and financial services distribution.

Skills and Competencies:

• Excellent communication, negotiation, and interpersonal skills.
• Strong sales and relationship management abilities.
• Analytical and reporting skills with proficiency in Microsoft Excel and PowerPoint.
• Good organizational skills and attention to detail.
• Ability to work independently and collaboratively with cross-functional teams.
• Customer-centric mindset with a high level of professionalism and integrity.

Application Closing Date
10th December, 2025.

How to Apply
Interested and qualified candidates should:
Click here to apply online