Hausa Speaking Contact Centre Agent at ConSol Limited

  • Contract
  • Lagos

Website ConSol Limited

Hausa Speaking Contact Centre Agent at ConSol Limited, Qualified candidates should see the job details and apply. Click for more Front Desk Jobs

 

Job Title: Hausa Speaking Contact Centre Agent (Immediate Employment)

Location: Oshodi, Lagos
Employment Type: Contract

 

 

Hausa Speaking Contact Centre Agent at ConSol Limited

 

Job Description

  • Handle customer complaints or enquiries via telephone, emails, chats or text messages.
  • Provide customers with needed information and support
  • Make outbound calls.
  • Receive inbound calls
  • Ensure that customers/callers are satisfied.
  • Gather information from customers.
  • Consistently ensure call(outbound/inbound) quality
  • Contributes to team effort by accomplishing related results as needed.
  • Exhibiting competent product Knowledge.
  • Promote good listening skills.
  • Manage length of calls.
  • Utilize computer technology to handle high volume of calls
  • Work closely with Team leads, supervisors and call centre manger to ensure synergy and all time customer satisfaction
  • Adherence to call script and call centre policies.
  • Compile reports.

Qualification and Experience

  • Candidates should possess a Bachelor’s Degree / OND / HND / FSLC qualification
  • Minimum of 1 – 3 years relevant work experience.
  • Working knowledge of appropriate CRM software and understanding of the Contact center industry.

Only applicants living within the following axis will be considered:

  • Oshodi/Ilupeju/Mushin
  • Ilasa/Cele/Isolo/Okota/Ajegunle
  • Gbagada/Bariga/Somolu/Oworoshoki/Anthony
  • Yaba/Onipanu/Palmgroove/Fadeyi
  • Surulere
  • Maryland
  • Ojota/Ogudu/Ketu

 

Salary
N40,000 monthly

 

Application Closing Date
5th November, 2021.

 

Method of Application
Interested and qualified candidates should send their CV to: apply@consollimited.com using the Job Title as the subject of the mail.

 

Note: Only qualified and shortlisted candidates will be contacted.

To apply for this job email your details to apply@consollimited.com

About the author

admin