Graduate Customer Experience Officer at God is Good Motors (GIGM) – Delta & Edo

  • Full Time
  • Lagos

Website God is Good Motors

Graduate Customer Experience Officer at God is Good Motors (GIGM), Qualified candidates should see the job details and Apply. Click for more Jobs at GIGM

 

God is Good Motors (GIGM) – Incorporated in 1998, we have, through strategic initiatives, revolutionized land transportation in Nigeria. A proudly Nigerian enterprise, our mission to excel is a classic story of humble beginnings. From what could pass for a car shed in Uselu, our ultra-modern terminals now dot Nigeria’s travel landscape.

We are recruiting to fill the position below:

 

 

Job Title: Graduate Customer Experience Officer

Location: Edo & Delta
Employment Type: Full Time

 

 

Graduate Customer Experience Officer (Delta) at God is Good Motors (GIGM)

 

Job Description

  • Make or update travel reservation(s) for walk in guest using the online booking system.
  • Create and maintain Guests/ reservation records.
  • Resolve service matters in-person or virtually.
  • Forward booking/traveling reschedule requests to the concerned unit.
  • Announce arrival and departure information using the public address system.
  • Assist with Guests’ luggage check in.
  • Ensure Guests’ complaints and emergency concerns are escalated to the appropriate Unit(s).
  • Adhere to all company policies and promote brand Goodwill.
  • Promote/ Cross-sell the GIGM online booking app and other Company products & services.
  • Assist guests that require special assistance to board or depart conveyance.

 

Job Requirements

  • B.Sc / HND (2.2 / Lower Credit) from an accredited / reputable tertiary Institution.

 

Application Closing Date
28th October, 2021.

 

Method of Application
Interested and qualified candidates should forward their CV to: jobs@thegiggroupng.com using the Job Title as the subject of the email.

To apply for this job email your details to jobs@thegiggroupng.com

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