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Customer Service Officer (Female) at Prestigious Consulting Group

  • Full Time
  • Lagos

Website Prestigious Consulting Group

Prestigious Consulting is a professional HR consultancy firm. We focus on improving organizational performance through strategic people & process management.

Customer Service Officer (Female) at Prestigious Consulting Group, Qualified candidates should see the job details. Click for more Jobs

 

Prestigious Consulting is a professional HR consultancy firm, we focus on improving organizational performance through strategic people and process management.

 

We are recruiting to fill the position below:

Job Title: Customer Service Officer (Female)

Location: Sangotedo, Lagos
Employment Type: Full-time

 

 

Customer Service Officer (Female) at Prestigious Consulting Group

 

Description

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Requirements

  • High School Diploma, General Education Degree, or equivalent.
  • Ability to stay calm when customers are stressed or upset.
  • Comfortable using computers.
  • Experience working with customer support.

Application Closing Date
19th February, 2024.

How to Apply
Interested and qualified candidates should send their CV to: hrprestigiousconsulting@outlook.com using the Job Title as the subject of the mail.

To apply for this job email your details to hrprestigiousconsulting@outlook.com

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