fbpx

Customer Service Officer at Fastest Cakes Limited

  • Full Time
  • Lagos

Website Fastest Cakes Limited

Fastest Cakes is a registered brand in Nigeria that focuses on delivering awesome and affordable cakes very fast. The company is deeply committed to ensuring that ordering and getting cakes for occasions is seamless and fun. The core team has some serious experience and has successfully produced and delivered over 20,000 cakes unscathed in Lagos.

Customer Service Officer at Fastest Cakes Limited, Qualified candidates should Apply. Click for more Customer Service Jobs

 

We are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Lagos
Employment Type: Full-time

 

 

Customer Service Officer at Fastest Cakes Limited

 

 

 

Job Description

  • We are looking for Customer service officers who will act as the face of the company, directly work with customers to take orders, answer their questions, and provide additional support where needed.

Responsibilities

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Excellent knowledge of our products to be able to solve customer issues.
  • Ensuring all customer orders are processed efficiently.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintaining a positive, courteous, empathetic, and professional attitude toward customers at all times.

Requirements

  • Candidates should possess a Bachelor’s Degree qualification with at least 2 years of work experience.
  • Candidate must reside around Ikeja
  • Must have completed National Youth Service Corporation (NYSC)
  • Must be at least 2 years post-NYSC
  • Proven customer support experience
  • Must speak and write crisp and clear English
  • Must be able to work on some weekends and holidays.
  • Work from the office 23 days a month
  • Should be willing to work with the company long term.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their CV to: admin@fastestcakes.com using the Job Title as the subject of the mail.

To apply for this job email your details to admin@fastestcakes.com

About the author

Nnamdi Nwachukwu

An amazing writer with over 3 years of experience working in the Marketing, Education, and Sports firms.

I will write you outstanding SEO optimized content for your blog or website