Website Equisite Consult
Customer Service Representative at Equisite Consult, Interested and qualified candidates should see the job detail and apply. Click for more Front Desk Jobs
Job Title: Customer Service Representative
Location: Ogba, Lagos
Employment Type: Full-time
Customer Service Representative at Equisite Consult
- Manage large amounts of incoming calls
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Take the extra mile to engage customers
- Ensure customer satisfaction and provide professional customer support.
- Minimum of OND
- Proven customer support experience or experience as a Client Service Representative
- Track record of over-achieving quota
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- Notes: All Applicants must reside in Lagos and be ready for immediate employment.
NGN50,000 – 80,000 / Month.
Application Closing Date
5th March, 2021.
Method of Application
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org using the Job Title as subject of the email.
To apply for this job email your details to email@example.com