Website Multi-Dimensional Company
Customer Service Representative at a Multi-Dimensional Company, Qualified candidates should see the job details and Apply. Click for more Jobs at Kloverharris
A Multi-Dimensional Company located in the ancient city of Ibadan is recruiting to fill the position below:
Job Title: Customer Service Representative
Location: Ibadan, Oyo
Employment Type: Full-time
Customer Service Representative at a Multi-Dimensional Company
- Manage large amounts of incoming phone calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Candidates should possess a Bachelor’s Degree / OND / NCE qualification.
- Proven customer support experience or experience as a Client Service Representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
N30,000 – N40,000 monthly
Application Closing Date
30th July, 2021.
How to Apply
Interested and qualified candidates should send their CV to: isonrecruitment.Ibadan@isonxperiences.com using the Job Title as the subject of the mail.
To apply for this job email your details to isonrecruitment.Ibadan@isonxperiences.com