Head of Customer Service at Liebherr Group

  • Full Time
  • Lagos

Website Liebherr Group

Head of Customer Service at Liebherr Group, Interested and qualified candidates should see the job detail and apply. Click for more Jobs at Liebherr Group

Job Title: Head of Customer Service (m/f/d)

Reference No.: 26118
Location: Lagos, Nigeria
Employment Type: Full time

Liebherr Group today is a leading manufacturer of construction and mining equipment established in 1949 , but also supplies innovative user-oriented products and services in many other fields. The family-owned enterprise employs 46,000 people in over 135 companies worldwide.

 

Head of Customer Service at Liebherr Group

Tasks

  • Responsible for the expansion of the sales company in relation to spare parts, warranty and customer service within the framework of the growth strategy
  • Conduct research of the local market and business activity including local competitors, price levels and economic development of customers
  • Establish and maintain ongoing relationships with existing customers, suppliers and internal departments
  • Price negotiations and conclusion of service contracts
  • Support the Divisional Manager in the area of organizational development of mixed sales and divisional controlling companies
  • Management of a team of Customer Service employees.

Qualifications

  • Successfully completed technical or economic education
  • Several years of professional and leadership experience in a comparable service position
  • Strong customer orientation and distinctive communication skills
  • Proficiency in spoken and written English are required
  • Willingness to travel worldwide
  • Self-organized and a cooperative style of working
  • A current driver’s licence.

Application Closing Date
Not Specified.

 

Method of Application
Interested and qualified candidates should:
Click here to apply online

 

 

To apply for this job please visit career012.successfactors.eu.

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