Customer Service Officer at Ukeccy Solutions

  • Full Time
  • Lagos

Website Ukeccy Solutions

Customer Service Officer at Ukeccy Solutions, Suitable candidates should Apply. Click for more Customer Service Jobs


Ukeccy Solutions – Our client is a fashion brand that makes only female workwear and its factory is situated in the Okota area on the mainland.


They are recruiting to fill the position below:

Job Title: Customer Service Officer

Location: Mainland, Lagos
Employment Type: Full-time



Customer Service Officer at Ukeccy Solutions



Job Description
  • Generate sales leads
  • Manage large amounts of incoming phone calls
  • Identify and assunication
  • Provide accurate, valid ess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive command complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Ensure all orders are processed and delivered on time to customers
  • The weekly and monthly reports must be sent to your supervisor.


  • Bachelor’s Degree / HND / OND. B.Sc in Marketing or related field is a plus.
  • High school degree.
  • Experience: 2 – 4 years
  • Proven work experience as a Customer Success Representative or similar role
  • Understanding of the QuickBooks, Shopify and google sheets
  • Familiarity with consumer behaviour principles
  • Track record of achieving sales quotas
  • Excellent communication skills, capable of building trusting relationships
  • Ability to perform in fast-paced environments
  • Must be living in Okotaenvirons or close by.
  • Preferably a female.


N50,000 / month.


Application Closing Date
10th April, 2022.


How to Apply
Interested and qualified candidates should send their CV to: ukeccysolutionhr@gmail.com using the Job Title as the subject of the mail.

Note: Only qualified candidates will be contacted.

To apply for this job email your details to ukeccysolutionhr@gmail.com

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