Customer Service Representatives at a Banking / Financial Services Company

Website A Banking / Financial Services Company

Customer Service Representatives at a Banking / Financial Services Company, Qualified candidates should Apply. Click for more Jobs

 

A Banking / Financial Services Company is recruiting suitable candidates to fill the position below:

 

Job Title: Customer Service Representative

Location: Asaba, Delta
Employment Type: Full-time

 

 

Customer Service Representatives at a Banking / Financial Services Company

 

 

Job Description

  • Deal directly with customers by telephone, electronically or face to face.
  • Identify and assess customers’ needs to achieve satisfaction.
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Take the extra mile to engage customers.
  • Perform customer verifications and set up new customer accounts.
  • Process orders, forms, applications and requests.
  • Direct requests and unresolved issues to the designated resources.
  • Prepare and distribute customer activity reports.

Requirements

  • Bachelor’s Degree / HND in any relevant field.
  • Experience as a client service representative (1-3 years).
  • Excellent communication and customer relation skills.
  • Strong phone contact handling skills and active listening.
  • Familiarity with CRM systems and practices.
  • Customer orientation and ability to adapt/respond to different types of characters.
  • Ability to multi-task, prioritize, and manage time effectively.

 

Salary
N75,000 – N110,000 monthly

 

Application Closing Date
30th March, 2022.

 

Method of Application
Interested and qualified candidates should send their CV to: starlitesolutions22@gmail.com using the Job Title and their Place of Residence as the subject of the mail.

To apply for this job please visit gmail.com .

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